Franchisee
Education

Our Mission and CARES Value System

Our guide in everything we do

We're Changing the Way Home Care is Provided

Our Mission isn’t just a statement—it’s a profound commitment that fuels our every endeavor. We recognize the evolving needs and expectations of today’s families and seniors. As a result, we continuously challenge traditional models and norms in the home care industry.

By integrating cutting-edge technologies, fostering ongoing caregiver training, and emphasizing personalized approaches, we’re not just providing care but revolutionizing the home care experience. It’s this innovative spirit, rooted in our mission, that ensures we set new benchmarks and deliver unparalleled care to those we serve.

The Three Pillars of Home Matters Caregiving

a nurse helping a senior lady with reports

Our Caregiver is Our Customer

If we truly serve, train and remove barriers for our care professionals, they in turn will providence excellence in care for our clients.

Better Care Based on Research and Data

We’re a bit different from other brands. We view data as a goldmine of information that guides each franchise owner toward better operations, happier employees, and ultimately better care outcomes for our clients.

Building a Great Place to Work

When our team members truly feel valued and listened to, they have the opportunity to do the work that they love in a way that makes a true difference in the lives of our clients.

The Home Matters CARES Value System

Care Excellence

Care Excellence

Excellence in care is what we provide every day. Training, preparation and professionalism allow us to achieve this important daily standard.

Attitude is Everything

Attitude is Everything

Our attitude makes all the difference

  • Be awesome!
  • Stay positive
  • See the best in others

Respect

Respect

We are all responsible for creating a culture of respect. Caregivers play a critical role for the well being of our clients and deserve tremendous respect for their work. We strive to remain courteous, respectful and professional to everyone we interact with, whether a client, family member, or fellow team member.

Embrace innovation

Embrace innovation

We utilize the best tools, technology and ideas to provide excellence in care. We break through the challenges that come with new and better approaches so that our clients can benefit from the best care options available.

Service that Gets Remembered

Service that Gets Remembered

We provide more than good service. We seek out ways to exceed our clients' expectations, to wow our clients with great acts of care...care so amazing it will always be remembered.

Home Matters
Franchise Information
Document

Simply fill out the form to download the document and learn more about owning your own Home Matters franchise.